FAQ

Open Hours

Our business hours are 7:00am to 3:30pm Monday-Friday.

Due to high demand for appointments and orders, all work is booked in advance. Unfortunately we cannot accept walk-in jobs. To make an enquiry, please call us on 0433 425 730 or use our contact form. 

 

Local Pickup:

If you have opted for local pick-up you will be contacted once your order is completed and ready for collection. Please observe our current lead times before placing your order.

 

Shipping:

We currently offer flat-rate shipping to VIC, NSW, QLD, TAS, SA & ACT.

For postage to Western Australia & Northern Territory, please contact us directly for a quote.

Once your order had been shipped, you will be provided tracking details. Please ensure you read our shipping policy for further information.

 

Fitting Appointments:

Fitting of all items is available as an option at the time of checkout. Please ensure you select fitting based on the products you are order (ie. snorkel only or snorkel & air box fitting) as pricing varies.

After placing your order we will contact you to arrange a suitable time for install. We often book out several weeks in advance. Please observe our lead time and appointment banners on the home page for current booking time frames or feel free to contact us to discuss appointment availability prior to ordering.

Fitting appointments are scheduled on weekdays unless otherwise agreed upon.

  

Lead Time

There is currently a 2-3 week lead time from order placed to order shipped/ready for collection. Please note this timeframe is an estimate only and may vary. Should you have any concerns or queries about an order you have placed or would like to place, please feel free to contact us.

 

Custom Quotes

If you can't find your vehicle or would like a custom quote for snorkels or fabrication work, please use our contact form and we will get back to you as soon as possible.